How can I cancel my order?
- If you wish to cancel your order, you can mail us your request at email@example.com with your order number as soon as possible.
- If your order has not been dispatched, we can cancel your order for you.
- If your order has been dispatched but hasn’t delivered, please refuse to accept delivery and inform us for the same.
- For Prepaid orders, the cancellation would be done via mail request and the amount would be refunded via Payment Gateway directly into the bank account/ original source of payment.
Note: Please go through our return policy for brief information regarding refund.
We at Wanderlooms strive to give you a quality product of your choice. However, if you are not happy with the received product for any reason, you can mail us at firstname.lastname@example.org and return the product to us on the following address:
C/o Meanders India
F-01, Windsor Plaza, Banjari
Kolar Road, Bhopal, (M.P.), India
Landmark: Opposite Bank of Baroda, Kolar Road
Pin Code- 462042
Items must be unwashed and in their original condition along with original packaging. Return should be made within 15 days of delivery.
What is the Exchange Policy?
If you are unhappy with the product that you have received, you can send it back to us within 15 days of the delivery. We will replace it with another size and design or offer credit on a future purchase (Note- COD handling charges are non-refundable).
Who bears the delivery charges of the items returned?
If the product was returned due to any sort of product damage, then we will bear the delivery charges. A coupon would be generated for INR 60, If the product was returned for a change in design or size, then the delivery charges will have to be borne by the customer.